How Vanquis protects you

   

24/7 real-time transaction monitoring

  • We monitor your account for unusual transactions (for example transactions made on holiday) and will contact you to verify any unusual ones to ensure you made them
  • We may get in touch with you by phone, email or text so ensure your contact details are up to date
  • We will never ask you to click on a link to confirm a transaction
  • Before you travel abroad please make sure your mobile number on your account is up to date as we may contact you if we spot any unusual transactions
  • Visa Secure provides you with an extra layer of security when shopping online
  • A secure mobile app
  • Vanquis will never ask you to share your one-time passcode with anyone