Apple Pay is a way for you to make purchases from merchants or in-app using a phone, watch or other kind of device storing virtual representations of your credit card. In order to use Apple Pay, you have to register a credit card to your device through the Apple Wallet.
Our Vanquis Credit Card Agreement applies to your use of your card for Apple Pay. This document acts as a user guide. If there is any conflict between these Terms of Use and the Credit Card Agreement, the Credit Card Agreement applies.
Use of Apple Pay
The Apple Pay service is made available by Apple on compatible Apple devices. Please follow any instructions provided by Apple on how to register or remove your card.
We are not responsible to you for any failure or delay in the Apple Pay service unless this is as a result of something we have done.
Making Payments
You can make a payment from your Vanquis credit card using Apple Pay in-stores, online, or via in-app at any time, subject to the relevant merchant having supporting technology. To make a payment using Apple Pay you can either:
- use an e-wallet security procedure (such as fingerprint or facial recognition) to release card details; or
- present the card details (by holding your device near a point of sale terminal) and completing any security details requested.
Any payment you make will be deducted from your account in the same way as it would if you made a normal card payment. You can't stop a payment made once you've authorised it using Apple Pay.
Any unauthorised or fraudulent transactions using Apple Pay will be dealt with in the same way as unauthorised or fraudulent credit card transactions are dealt with under the Credit Card Agreement.
Replacing your Vanquis credit card or device
If we replace your Vanquis credit card, we will link your new card to the Apple Wallet automatically.
If you delete your card from your device you'll still be able to use your physical card to make payments. If you subsequently wish to use Apple Pay on any device you'll need to re-register your card. If you replace your device, you will need to re-register your Vanquis credit card on the new device.
Charges
We won’t charge you to use your Vanquis credit card with Apple Pay. Standard charges as set out in your Credit Card Agreement will still apply. Your network service provider may charge you for use of data on your device.
Protection and Security
Your Credit Card Agreement requires you to keep your card and security details safe. In addition, we recommend that you
- do not leave the device you use to access Apple Pay unattended;
- use appropriate security on your device, such as passcodes, fingerprint or facial recognition;
- ensure you only register your own fingerprints or other biometric details and not anyone else’s;
- do not use a device to access your account and related services which someone else has stored their biometric data on (such as finger print or facial recognition);
- do not register your Vanquis credit card into an e-wallet on someone else’s device;
- keep your device and account log in details confidential (this includes user ID, passcodes and any ways of accessing your device;
- delete all your personal and financial information from your device if you stop using it or replace it.
Contact us on 0300 004 0456* as soon as possible if you suspect any unauthorised use of the device on which you have registered with Apple Pay, or if your device or security details have been compromised, lost or stolen. We will deactivate your Vanquis credit card on the device immediately.
If your device is lost or stolen, you should also take the steps recommended to you by Apple to locate, lock or erase your device contents remotely.
Stopping or restricting your use of Apple Pay
We can stop or restrict your use of Apple Pay if we have reasonable grounds to suspect that someone else knows any of your security information that you use to make payments (including any security information you use to access an e-wallet or used without your consent. Wherever possible, we will tell you personally before we do this, or, if we can't contact you, we will try and contact you afterwards.
Your information
You will be subject to Apple’s privacy policy, so please read it to understand how Apple collects and uses your information. We process your personal information in accordance with our privacy policy to enable your Vanquis credit card to be used with Apple Pay. Our privacy notice is at www.vanquis.co.uk/privacy. We will share anonymised and aggregated data about your card transactions with Apple to help them improve and develop their technology. We do not share your identity or information about your individual transactions with Apple. Apple provide us with information about you to check your identity and eligibility and to prevent fraud.
These Terms of Use relate to using your Vanquis credit card with Apple Pay. When we say “card” we mean the Vanquis credit card that you are registering to use with Apple Pay. “We” or “us” means Vanquis Bank Limited, registered in England 02558509, No.1 Godwin Street, Bradford, BD1 2SU. “Apple” means Apple Inc, a California corporation location on One Apple Park Way, Cupertino 95014, USA, and its relevant subsidiaries including Apple Distribution International Limited an Irish company located at Holyhill Industrial Estate, Holyhill, Cork, Ireland.
We may make changes to the information presented in these Terms of Use from time to time.
Apple, Apple Pay and Apple Wallet are trademarks of Apple Inc.
* 03 numbers
Calls to 03 numbers from UK landlines and mobiles are normally included in free plan minutes if available; otherwise calls to 03 numbers cost the same as calls to 01/02 prefix numbers.