Our History

 

The following timeline outlines the key milestones in Vanquis Bank's development over the years.

 

2018 

  • Vanquis Bank wins Credit Builder Card Provider of the Year at the Moneyfacts Consumer Awards for the fourth year running

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2017 

  • Vanquis Bank wins Credit Builder Card Provider of the Year at the Moneyfacts Consumer Awards for the third year running
  • Vanquis reaches a milestone of 3.5 million people approved (correct as at September 2017)
  • Vanquis Loans launches online application
  • Launch of the Vanquis App

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2016 

  • Launch of Vanquis Loans to existing customers
  • Vanquis Bank advertises on television for the first time
  • Vanquis Bank’s Chatham customer contact centre expands into additional premises
  • Vanquis Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 221156)
  • Vanquis Bank wins Credit Builder Card Provider of the Year at the Moneyfacts awards for the second year running
  • Vanquis wins Best Anti-Fraud & Verification Technology at the Credit Today awards in conjunction with GB Group

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2015

  • Vanquis Bank launches NEO and Origin credit cards
  • Vanquis Bank launches the ID Secure protection product
  • Vanquis Bank’s London HQ relocates to Fenchurch Street, London
  • Vanquis Bank wins Credit Builder Card Provider of the Year at the Consumer Moneyfacts awards for the second year running
  • Vanquis joins the Board of Financial Fraud Action UK

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2014

  • Vanquis Bank joins the British Bankers’ Association

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2013

  • Employee numbers exceed 1,000
  • Over one million Vanquis credit cards in circulation
  • The ‘Star’ credit card is rebranded as ‘Aquis'
  • Vanquis Bank launches the ProtectMyID protection product
  • Vanquis Bank joins the Board of The UK Cards Association (now part of UK Finance)

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2012

  • Vanquis issues its first Argos branded credit card
  • Vanquis launches the ‘Alpha’ and ‘Granite’ credit builder credit cards
  • Vanquis wins Credit Card Provider of the Year at the Credit Today awards for the fourth year running

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2011

  • Vanquis Bank launches a range of fixed-term savings products
  • Vanquis Bank opens a new customer contact centre in Bradford
  • Vanquis Bank wins Credit Card Provider of the Year at the Credit Today awards for the third year running

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2010

  • Vanquis Bank accepts its one millionth customer!
  • Vanquis Bank launches the eVanquis online account service
  • Vanquis Bank wins Credit Card Provider of the Year at the Credit Today awards for the second year running

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2009

  • Vanquis Bank launches a new brand identity
  • A new website and new card designs are introduced
  • Vanquis Bank launches the ‘Star’ and ‘Black Diamond’ credit cards
  • Vanquis Bank joins The UK Cards Association (now part of UK Finance)
  • Vanquis Bank wins Credit Card Provider of the Year at the Credit Today awards

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2008

  • Vanquis Bank launches the Vanquis Gold Card
  • Vanquis Bank launches the Identity Theft Alert ID protection product
  • The customer contact centre moves into new premises in Chatham

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2007

  • Vanquis Bank tests new marketing channels such as door drops and magazine inserts

   

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2006

  • Vanquis Bank launches its first website and starts advertising on the Internet

   

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2005

  • Vanquis Bank Head Office relocates to Arthur Street, London

   

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2004

  • After a successful pilot, Vanquis Banking Group gives Vanquis the green light to grow

   

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2003

  • Vanquis Bank’s first customer contact centre is set up in Chatham, Kent
  • Vanquis Bank launches its first direct mail campaign
  • Vanquis Bank issues its first credit card on 12 May 2003
  • Vanquis Bank is licensed by the OFT for consumer credit business
  • Financial Services Authority authorisation achieved

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2002

  • Vanquis Bank (originally known as Aquis Bank Limited) is set up by the Vanquis Banking Group on a pilot basis